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You're the only one who knows the procedures. If you get sick tomorrow, the company stops.

Nobody follows the procedures because the procedures don't exist. Or they are poorly written. With BAUTRUST you define them once and everyone in the team can consult them.

The problem

Chaos is your workflow, for now

Almost everyone tells us this on the first call. Procedures are non-existent or badly written.

I've got all procedures in my head, but I have no time to write them.

Procedures do exist, but they're written out like essays, without clear actions. They're long, boring, and hard to consult practically.

People don't listen, if they listen they don't understand, if they understand they understand wrong.

Before and after

What changes with BAUTRUST

Before
With BAUTRUST
The procedures stay in your head. When someone asks 'how do I do this?', you have to explain it from scratch. You waste 30 minutes on something you've explained 50 times.
You explain it out loud just once. The Agent applies the Recipe Method and drafts the written procedure: ingredients, steps, expected outcome. From then on, anyone can look it up themselves.Procedures in your head
You tried to write the procedures but ended up with 10-page essays, no clear actions. Nobody reads them, nobody follows them.
The Recipe Method makes procedures short, actionable, and searchable. Just like a cooking recipe: ingredients (what you need), steps (what to do), result (how it should be).Poorly written procedures
Everyone does things their own way. Results are unpredictable. When something goes wrong, you don't know where the process broke down.
Standardised processes with an audit trail. You know who did what and when. If something doesn't look right, you find the exact spot the process broke down.Operational confusion
The solutions

Agents for Processi

Every Agent solves a specific problem. You set it up once, it works in the background every day.

  • Procedure Agent: Turns your verbal explanations into clear and searchable operating procedures.
BAU Agent - Quotes
Swiss
Made
You - voice note

“Did the site survey at Bianchi’s, 3 windows and 2 security doors”

Quotes Agent
Quote #248 created
48h follow-up scheduled
PDF sent to bianchi@email.it
3 PVC windows€ 4.200
2 security doors€ 5.600
Total quote€ 9.800

How it works

You speak

"I quoted Rossi, 12 windows, around 18,000."

The Agent works

Logs the quote, sets a 48h follow-up, prepares the reminder message.

Result

48h later, you get: "Rossi hasn't replied. Want me to follow up?" One tap and it's sent.

The management platform

BAU Gest: Processes

The strategic dashboard for the business owner: overview of sales, marketing, operations, numbers all in one place with AI suggesting priorities.

  • Company overview on a single screen
  • Automatic prioritisation: urgent vs important
  • Searchable operating procedures by role
  • Audit trail: who did what and when
  • AI weekly recap with suggested actions
BAU Gest - Sales
Swiss
Made
Live
First contact18
Site survey13
Quote sent10
Negotiating7
Order closed4
142KTotal sales
40%Close rate
34.6 ggAvg. time
Quote #245 accepted by Rossi
Auto follow-up sent to Bianchi
Job site margin Via Roma: +32%
The numbers

Measurable results

1 in 5
The second most felt issue

Next to sales, processes are the second most cited problem. Procedures trapped in heads, poorly written, or missing entirely.

Recipe Method
Standard for every procedure

Ingredients + Steps + Expected result. A unique, short, searchable format. Like a cooking recipe that anyone can follow.

Audit trail
Who did what and when

Every action is tracked. If something goes wrong, you find the exact spot the process broke down. No 2-hour meetings to figure out what happened.

Real scenario

A typical day

First day on the job for a new hire. Instead of 3 weeks shadowing the owner, they open their dashboard: 12 operating procedures for their role, a 15-point onboarding checklist, and 3 video-tutorials recorded by a senior colleague. By week one, they handle calls autonomously. By month one, they follow jobs using the standard process. The owner hasn't spent an hour explaining things from scratch. The system did it all.

Frequently asked questions

FAQ

It's our method for writing clear operational procedures. Like a cooking recipe: ingredients (what you need to start), steps (what to do in order), expected result (how it should look). Brief, searchable, impossible to misunderstand.

The AI transcribes and structures what you explain out loud. You are the expert, you know how things must be done in your company. The Agent formats it the right way so it's clear, brief, and accessible to everyone.

You don't have to map everything. Start with the 5-10 critical ones that cause mistakes, delays, or rely heavily on individuals. In 4-6 weeks you have the core operations sorted. Then add the rest gradually.

Procedures are versioned. When a process changes, you update the procedure via a voice note. The Agent logs the modification, the date, and who requested it. Complete audit trail.

The 6 areas

The complete system

Every area integrates with the others. Start by tackling one problem, add when you need it.

Want to bring order to your processes?

A conversation, zero obligations. Let's see together if we can do something for you.

Contact us →