Problem: information scattered across post-its, loose sheets, WhatsApp voice notes and the owner's head. Nobody knows how many real hours have been spent on a job until it is too late.
Solution: a single system where every piece of site information ends up in the same place, automatically, without changing the fitters' habits.
Result: you know in real time whether a job is going over the planned hours. You step in immediately, not at the end of the month when the money is already gone.
The job that was supposed to take two and a half days
A fitter in Northern Italy told us: "I had planned two and a half days for that job. Instead it took two full days. But not with two people as planned. Those days, three people were on site."
Two days with three people instead of two and a half days with two. In practice, 48 person-hours instead of 40. Eight extra hours nobody had planned for. At 43 € per hour in company cost, that is 345 € of margin gone. On a single job.
The problem is not that the fitter did a bad job. The problem is that nobody noticed until the end of the month, when there was nothing left to do about it.
Information is everywhere except where you need it
"Notes are scattered across a thousand different places and you end up chasing emergencies." I hear this in at least one out of every three consultations.
Where does site information end up in most construction businesses:
| Medium | What goes there | Who checks it |
|---|---|---|
| Post-it on the desk | owner's notes | nobody after 2 days |
| Site foreman's notepad | hours, notes, issues | nobody until month-end |
| Personal WhatsApp | voice notes, photos, requests | the owner when they can |
| The owner's head | everything else | nobody |
Having to-do lists on post-its, loose sheets, different apps and in your own head is a recipe for chaos. And chaos has a price.
How much document chaos costs
In our industry, money is almost always lost on site. It is not about buying or selling. Money is lost because jobs take longer than planned.
When a job goes into the red, you have not just done the windows for free for that client, you have actually given them 500 € on top. It has happened. More than once.
| Item | Annual cost (3 crews) |
|---|---|
| Untracked extra hours (~2h/week per crew) | 11.900 € |
| Errors from missing information (~6 incidents/year) | 2760 € |
| Owner's time rebuilding data (3h/week) | 7200 € |
| Total | 21.860 € |
And this does not count errors that cascade. A mistake at the quoting stage carries through to installation, ordering and invoicing. A wrong measurement, an unnoted colour, a missing opening direction. It happens 14 times out of every 100 contracts.
The real problem: information is missing
"The signed contract does not have all the information needed to place the order. The shutter colour is missing, the glazing bead type is missing, the opening direction is missing."
This is the result of daily reports done by hand, filled in hastily, on different media. The fitter writes two lines on a sheet, the owner interprets them in their own way, the office orders based on what it understands.
And then everyone wonders why the wrong material shows up.
How a system that keeps everything together works
The fitter sends a message on Telegram: "arriving Rossi site". The system logs the time automatically. When they finish, they send "leaving Rossi site". Done.
No forms to fill in. No daily report to hand in on Friday. No notepad to decipher.
| Before | After | |
|---|---|---|
| Hour logging | by hand, at the end of the day | automatic, to the minute |
| Delays visible | at month-end | in real time |
| Weekly report | the owner pieces it together | generated automatically |
| Overrun alert | none | "Rossi site: 16h worked out of 12h planned" |
The weekly report comes out on its own: hours per job, variances against plan, crew trends. The owner reviews it in 5 minutes on Monday morning.
Traccia le ore cantiere con BAU Agent
BAU Agent riceve i messaggi dei posatori su Telegram, calcola le ore in automatico e ti manda il report settimanale. I tuoi uomini mandano un messaggio. Tu hai i numeri.
See how it worksMade
The case of uncontrolled travel time
A window and door company. The fitters travel to a site an hour away by car. The rule is to stop work on site at 17:00. But when they are far away, they leave an hour early. And in the morning they arrive late.
Nobody notices because there is no tracking. Over a week, that is 2 hours lost per day per crew. Over a month, 40 hours. Over a year, nearly 500 hours. At 43 € per hour, that is 21.500 €.
With automatic tracking, the problem becomes visible in the first weekly report. You do not need to play police. You just need the numbers.
Where to start
Week 1. Choose a single channel for site communications. Telegram works well because fitters already use it. The "arriving" and "leaving" messages are enough to track hours.
Week 2. Add photos. Every evening, the site foreman sends 2-3 photos of the work status. No 5-minute voice notes, no handwritten pads. Photos and a 30-second message.
Week 3. Look at the first weekly report. Compare actual hours with planned hours. If a job is running over, you know where to step in.
Within a month you have a working system. The fitters have barely changed their habits. You have the numbers you never had before.
If your daily reports are still on paper
Do a quick calculation. How many hours a week do you lose reconstructing what happened on site? How many times a year do you discover that a job went into the red only after the fact?
If the answer makes your stomach turn, book 30 minutes with us. We look at how your data collection works today and show you how it can work tomorrow. No commitment, just concrete numbers.



